Keeping HOuseplants alive: a How-To guide

This project was for my Documentation Design class. The objective was to create a job aid using one of the 5 Job Aid formats. The goal of this Job Aid is to help users complete the task of taking care of houseplants. The project began as a template and later evolved into a Quick Reference Guide, a condensed version of the Job Aid. All of these documents were created in InDesign. 

Online Help documentation

In this project for Documentation Design, I created an online help tutorial for Microsoft Word. The project was to cover two primary task which could be broken into subtasks. I chose those who have little experience with Word for my audience, with the task of creating either a pie or column chart. The purpose of this documentation is to guide beginners through creating a chart in Microsoft Word and answer any questions they may have along the way. This project was created in InDesign with some elements made with Illustrator.

Process and Troubleshooting documentation

This assignment for my Documentation Design class was to create a document outlining how to complete a task. The project outlines the Cedarville University student registration process. Included is a policy, procedure flowchart, work instruction table, knowledge base entry, and FAQ page. This document was created in Microsoft Word.